FAQs
1. How can I place an order?
- Placing an order with Grace Based Apparel is easy! Simply browse our collections, select your desired items, choose the size and quantity, and click "Add to Cart." Follow the prompts to complete your purchase securely.
2. What payment methods do you accept?
- We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and more. You can choose your preferred payment option during the checkout process.
3. How long does shipping take?
- For customers within the United States and Canada, shipping typically takes 5-7 business days post-processing. For international orders, shipping times may vary and can range from 5 to 20 business days post-processing, depending on the destination.
4. What is your return policy?
- All sales at Grace Based Apparel are considered final. However, if you receive a damaged or improperly printed item, please contact us within 14 days of receipt. We'll be happy to assist you with a replacement. For more details, please review our full return policy.
5. Can I track my order?
- Yes, you can! Once your order is shipped, you'll receive a confirmation email with a tracking number. This allows you to monitor the progress of your package as it makes its way to you.
6. Do you ship internationally?
- Absolutely! Grace Based Apparel proudly offers international shipping to customers worldwide. Please note that shipping times for international orders are subject to customs clearance and local postal service processing.
7. How can I contact your customer support team?
- For customer support, questions about orders, or product inquiries, please reach out to our dedicated customer support team at support@gracebasedapparel.com. We're here to assist you.
8. Do you offer wholesale or bulk orders?
- Yes, we do! If you're interested in wholesale or bulk orders, please contact us at sales@gracebasedapparel.com. We'd be happy to discuss partnership opportunities and pricing.
9. Can I customize or personalize items?
- Currently, we do not offer customization or personalization services. However, we're continually expanding our product offerings, so stay tuned for updates.
10. How can I stay updated on new collections and promotions?
- To stay connected with Grace Based Apparel and be the first to know about new collections, promotions, and inspirational content, follow us on our social media channels below, and subscribe to our newsletter.
If you have any additional questions or need further assistance, please don't hesitate to reach out to us. Grace Based Apparel is here to serve you on your faith-inspired fashion journey.